Assessment & Report Support
Questions about your assessment progress, results, report access, restarting the assessment, or clearing saved information.
Email SupportHere when you need clarity
Panic Button Support
Choose the kind of help you need. Please never email passwords, Social Security numbers, banking details, security answers, or identity documents.
Billing & Purchase Support
Questions about the $29 Privacy Action Plan, checkout, payment status, purchase confirmation, or report delivery.
Email SupportSupport details
Email: support@directivecodex.com
Response time: We aim to respond within 2 business days.
Support is currently provided by email. No telephone support is offered at this time.